Privacy Policy

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Choice Painting ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing or promotional purposes. All SMS opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information:

• Name, email address, phone number, and physical address

• Payment information when requesting services

• Opt-in records and timestamps for SMS/email communication

Non-Personal Information:

• IP address, browser type, device information

• Website usage data and analytics

• Cookies and tracking technologies

Customer Communication:

• Inquiry and service request records

• Appointment details and preferences

• Service history and feedback

2. How We Use Your Information

We use your information to:

• Provide and improve our services

• Process payments and transactions

• Send appointment confirmations and updates

• Respond to customer inquiries

• Improve website performance and user experience

• Maintain communication preferences and consent records

• Ensure security and prevent fraud

3. SMS Messaging & Compliance

Text Message Program

By opting in, you agree to receive SMS messages related to our services, including appointment reminders and support updates.

Opt-In & Consent:

• Messages are sent only after explicit consent

• All opt-ins are recorded with timestamps

• We comply with TCPA and CTIA regulations

Opt-Out:

• Reply STOP to unsubscribe anytime

• You will receive confirmation and no further messages

• Opt-out requests are processed immediately

Message Details:

• Message frequency varies

• Content is service-related (no spam/promotions without consent)

Help:

Reply HELP or contact us:
📧 [email protected]
📞 (323) 433-6566

Carrier Info:

• Message & data rates may apply

• Carriers are not responsible for delays

• Supported carriers include AT&T, Verizon, T-Mobile, Sprint

SMS Data Protection Statement

No mobile information will be shared with third parties for marketing purposes.
We may share data only with service providers necessary for delivering SMS (e.g., messaging platforms), and all such providers are required to maintain strict confidentiality.

4. Information Sharing & Disclosure

We do NOT sell or rent your personal data.

We may share data only with:

Service Providers:

• Payment processors

• Scheduling and CRM systems

• SMS providers (for message delivery only)

Legal Requirements:

• If required by law or legal process

Business Transfers:

• In case of merger or acquisition (data remains protected)

5. Data Security

We implement strong security measures including:

• Encryption (data in transit and at rest)

• Secure access controls

• Regular system monitoring and updates

• Staff training on data protection

⚠️ Note: No system is 100% secure, but we take all reasonable precautions.

6. Cookies & Tracking

We use cookies to:

• Analyze website traffic

• Improve user experience

• Store preferences

You can disable cookies in your browser settings (some features may not work properly).

7. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your data

• Opt-out of emails or SMS anytime

• Withdraw consent

• Request details on how your data is used

To exercise these rights, contact us below.

8. Third-Party Links

We may link to external websites. We are not responsible for their privacy practices.

9. Updates to This Policy

We may update this policy anytime. The latest version will always be available on our website.

10. Contact Information

Choice Painting
📞 Phone: (323) 433-6566
📧 Email: [email protected]
🌐 Website: https://choicepainting.net

By using our website and services, you agree to this Privacy Policy.